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How free50 Handles Your Personal Information

This privacy policy covers what data free50 collects when you create an account, make a deposit via PayPal, Venmo or Play+, or contact our support team — and exactly how we use it.

Account data kept securePayPal, Venmo, Play+ payment data protectedNo data sold to third partiesState-law compliant data practicesContact us anytime to review your data
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free50 How free50 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct or remove information we hold about you, our support team handles privacy requests directly. You can reach us by live chat inside your account dashboard, by email at privacy@free50, or through the in-app help form on mobile. We aim to confirm receipt of any privacy request within two business days and resolve straightforward requests — such as updating a stored email address or removing marketing preferences — without delay.

Live Chat Open the account dashboard on mobile or desktop and tap the chat icon. A support agent will handle your privacy request directly in the same session.
Email Send your request to privacy@free50. Include your registered email and the specific data action you need — correction, access or deletion.
In-App Help Form Use the Help form inside the free50 mobile browser or app. Select 'Privacy & Data' from the topic list and describe what you need changed or removed.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply encryption across data in transit and at rest, use session tokens to maintain account continuity when you move between your phone and a desktop browser, and restrict internal access to personal data to the team members who need it to operate your account or resolve a support request. Cookies can be managed through your browser settings at any time without losing your account.

Encryption in Transit and at Rest

All data — from your login credentials to your PayPal transaction reference — travels over SSL and is stored in encrypted form. No plaintext personal records are retained.

Cookie Controls

Session cookies keep your account position saved when you switch devices. You can adjust or clear cookies in your browser settings; strictly necessary cookies cannot be turned off without ending your session.

Data Retention Policy

We keep your account data for as long as your account is active and for the period required by applicable state regulations after closure. Non-required marketing data is removed on request.

Third-Party Data Sharing

Payment data goes only to the processor you chose — PayPal, Venmo or Play+. We do not share your personal profile with advertisers, data brokers or unaffiliated commercial partners.

Common Questions About Your Privacy at free50

Below are the questions we hear most often about how your data is collected, stored and handled. If your question isn't covered here, reach out via live chat or email privacy@free50.

We collect your name, email, date of birth and state of residence at sign-up. Identity verification may also require a government-issued ID to confirm you meet state eligibility requirements.

No. We receive only a transaction reference and the last four digits of your payment instrument. Your full PayPal credentials or Venmo login stay with those platforms, not with us.

Yes. Email privacy@free50 or use the in-app Help form and select 'Privacy & Data'. We will confirm receipt within two business days and provide your data summary.

Submit a deletion request via live chat or email. We will remove non-required data promptly. Some records must be kept for the period state regulations require after account closure.

We use session cookies to keep your account position when you switch from mobile to desktop. You can clear or block non-essential cookies in your browser settings without losing your account access.

We do not sell personal data to advertisers or data brokers. Data shared with PayPal, Venmo or Play+ is limited to what those processors need to complete your specific transaction.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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